Privacy Policy

Information We Collect

When you contact us for a quote or consultation, we collect information that you voluntarily provide, such as your name, email address, phone number, property address, and details about your deck project.

We may also collect information automatically when you visit our website, including your IP address, browser type, device information, and pages you view. This helps us improve your experience on our site.

How We Use Your Information

We use the information you provide to respond to your inquiries, prepare quotes, schedule consultations, and complete your deck project. We may also use your contact information to send you updates about your project or occasional information about our services.

We analyze website usage data to improve our site and better understand how visitors use our services.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors or scheduling tools, but only to the extent necessary to provide our services.

We may disclose your information if required by law or to protect our rights and property.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings, but disabling them may affect some features of our website.

Third-Party Services

Our website may contain links to third-party sites or use third-party services for forms, maps, or analytics. These third parties have their own privacy policies, and we are not responsible for their practices.

We use Google Maps to display our location and service areas. Google's privacy policy applies to your use of these map features.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to provide our services and comply with legal obligations.

Your Rights

You have the right to access, correct, or delete your personal information. If you want to review or update the information we have about you, please contact us.

You can opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link in our emails.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with a new "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at hello@hemetdecks.com or call us at (951) 439-3603.

Oakstead Hemet Decks
119 W Acacia Ave
Hemet, CA 92543